Shipping and Delivery Policy

Last Updated: 04-03-2025

Thank you for choosing Majestic Harmony School of Music. This Shipping and Delivery Policy outlines the terms and conditions related to the shipment and delivery of products and services offered through our website.

1. Digital Products and Services

We offer various digital products and services, including online music lessons, sheet music, and digital course materials. These items are delivered electronically via email or downloadable links.

Access to digital products is usually granted immediately after payment confirmation.
In case of any delay, please check your spam/junk folder or contact our support team at contact@majesticharmony.in.

2. Physical Products

From time to time, we may offer physical products such as books, instruments, or accessories for purchase.

Orders are typically processed within 2-5 business days after payment confirmation.
Shipping times vary based on location and selected shipping method. Standard delivery may take 5-14 business days within India.
Customers will receive tracking details via email once the order is dispatched.

3. Shipping Charges

Shipping charges are calculated at checkout based on the product weight, delivery location, and chosen shipping method.
Any applicable taxes and duties are the responsibility of the customer.

4. Local Pickup

For students and customers in the Tirunelveli and Tuticorin regions, we may offer a local pickup option at our music school. Customers will be notified when their order is ready for pickup.

5. Delivery Delays

While we strive to ensure timely deliveries, delays may occur due to unforeseen circumstances such as:

High demand during peak seasons
Courier service disruptions
Natural disasters or government restrictions

In such cases, we will keep you informed of any delays and provide estimated delivery updates.

6. Lost or Damaged Shipments

If your order arrives damaged or is lost in transit, please contact us within 48 hours of receipt with supporting images (for damaged products) or order details (for lost shipments).
We will work with the shipping provider to resolve the issue and, if applicable, offer a replacement or refund.

7. International Shipping

Currently, we only ship within India. International shipping options may be introduced in the future.

8. Contact Us

If you have any questions or concerns regarding shipping and delivery, please reach out to us at:

Majestic Harmony School of Music
2nd floor, Eshwar building,

Opposite Suham hospital,

Vallioor,

TIrunelveli District,

Tamilnadu, India - 627117
Email: contact@majesticharmony.in
Phone: +91-63699 43014

We appreciate your trust in Majestic Harmony School of Music and look forward to serving you!